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Credit Card Dispute

A credit card dispute case typically arises when a cardholder identifies an unauthorized or fraudulent transaction on their credit card statement or disagrees with a charge made to their card. The cardholder can dispute the transaction with their credit card issuer, who will investigate the matter and either issue a refund or deny the dispute.

Here are some common types of credit card dispute cases:

  • Fraudulent transactions: If a cardholder's credit card information is stolen and used without their permission, they can dispute the transaction with their credit card issuer.
  • Unauthorized transactions: If a cardholder did not make a transaction but still sees the charge on their credit card statement, they can dispute the transaction.
  • Billing errors: If a cardholder believes they were overcharged or charged twice for the same transaction, they can dispute the charge.
  • Merchandise or services not received: If a cardholder paid for merchandise or services but did not receive them, they can dispute the charge.
  • Merchandise or services not as described: If a cardholder received merchandise or services that were not as described, they can dispute the charge.
  • Cancelled transactions: If a cardholder cancelled a transaction but still sees the charge on their credit card statement, they can dispute the charge.

With over 7 years of experience in credit card dispute settlement, it is possible to reduce the amount by 50%.